Live chat visitor links show location
Each visitor link at the top of the admin Live chat console now shows the visitor’s location and local time under their name.
Changelog
Live chat shows who visitors are and where
The admin Live chat console now shows a signed-in visitor’s name and username, and each visitor’s approximate location and local time.
Magpie is now at magpie.diy
Magpie's address is now magpie.diy. Links to magpiemeetings.com open the same page at magpie.diy.
Live chat console shows when a visitor has gone
The admin Live chat console marks a visitor Away about 12 seconds after their page stops responding, and removes them after 30 seconds.
Closed Live chat comes back when you reload the homepage
Closing homepage Live chat now hides it only on the page you have open. Reloading the homepage shows it again while someone is available.
Live chat reappears in browser tabs where it was ended
Browser tabs that kept Live chat hidden after the host ended a chat show it again on the next homepage load.
Live chat keeps appearing after many reloads
Homepage Live chat stopped appearing for a browser that had started it 30 times in an hour. The limit is now 120 an hour.
Live chat shows the host’s picture mirrored
The host’s camera picture in homepage Live chat is now mirrored, matching the preview the host sees in the console.
An ended Live chat starts again when the page is reloaded
When the host ends a Live chat, it stays closed on the visitor’s open page, and reloading the homepage shows Live chat again.
Mail is coming soon
Mail is marked Coming soon in the product list, dashboard, navigation, and Mail pages.
Live chat console shows visitors first
The admin Live chat console now opens with the visitor count, a link to each visitor and one Go live key, with the settings moved to the bottom.
Ending a Live chat no longer reopens it
When the host ends a Live chat, the visitor’s chat now stays closed instead of starting again straight away.
Live chat tile on phones shows the greeting
On a phone, the homepage Live chat tile now shows its greeting, such as “Ask a question about Magpie.”, with the host’s name below it.
Live chat console beeps when visitors arrive and leave
The admin Live chat console plays three rising tones when a homepage visitor arrives and three falling tones when one leaves.
More complete Mail drafts and cleanup
Mail drafts save attachments as you write, Contacts can help fill recipients, and messages in Trash can be removed permanently.
Mail for your domain
Connect a verified domain, manage mailboxes and addresses, and read or send mail in Magpie.
Recorded the Mail implementation review
The Mail plan records reusable Diaryland mailbox patterns and the infrastructure needed before implementation.
Live chat on the homepage
When a member of the Magpie team is available, the homepage shows their camera in a small tile, and you can type a question or listen to their answer.
Homepage headline: all your work tools, under one login
The homepage headline now reads "All your work tools, under one login."
Homepage headline: one account instead of separate apps
The homepage headline now reads "One account instead of 39 separate apps." The tools it covers are named beside it.