While an admin is live on the Live chat console, the console plays three rising tones when a homepage visitor arrives and three falling tones when a visitor leaves. Ending a conversation from the console plays no tone. The tones play in a background tab at full volume and start working after Go live is selected.
Live chat console beeps when visitors arrive and leave
The admin Live chat console plays three rising tones when a homepage visitor arrives and three falling tones when one leaves.