Magpie books your call-outs and bills your contract customers every month. It keeps your visit reports and counts the bait in each van.

Yes. Your booking page lists your call-outs with their length and price. A customer picks a day and a time your hours leave free. They enter a name and an email address, and book without signing up first. A confirmation email lets them move or cancel it.

Yes. New appointment books a call-out for the customer, with the technician, the day and the time. You enter their name and email address, and their phone number if you have it. Magpie emails them the confirmation and adds them as a contact.

Yes. You book it as a new appointment, such as a 30-minute follow-up visit. It goes on your calendar, and the customer gets a confirmation. A follow-up on their contact can remind you to book it instead.

Yes. Each call-out is a service with its own length and price. A wasp nest treatment, a mouse call-out and a bed bug inspection are three services. A service can be switched off for the winter without losing its bookings.

Yes. A buffer before or after each call-out keeps that time free. A minimum notice stops bookings too close to their start. A maximum range sets how far ahead customers can book.

Yes. Each technician who takes appointments has their own weekly hours. A customer can choose who comes, or Anyone available. Each booking goes on that technician's calendar.

Yes, when they are on your calendar. A time is offered only when your calendar is free. A Calendar event, such as a morning of contract visits, takes that time off the page.

Yes. A call-out request Form can take a photo or a PDF of up to 10 MB. It can also ask where the nest is and how high. Each request is emailed to you. Only the people who can see the Form's responses can open the photo.

Yes. The report is a Document: what you found, what you did and the site's next steps. You upload your photos into it and choose each one's width. A photo can have text beside it, so each finding has its picture.

Yes. Download PDF makes a PDF of the report, with its photos, headings and page numbers. You can email it to the kitchen manager or the landlord. You can also share the report with them by email address. The invitation gives them a free Magpie account to read it in.

Yes. Duplicate copies your last report, with its headings and your wording, and opens the copy. You change the site, the date and what you found. Page setup keeps your paper size, margins and page numbers.

Yes. A pinned note on the site's contact stays near the top of its page. It can hold the alarm code, where the keys are and where each station is. Everything in a contact stays private to Personal or your team.

Yes. A contact's page lists every call-out booked for them, and every quote and invoice. Notes and calls you record are listed with them, newest first. Last contacted shows when you last spoke to them.

Yes. A proposal can offer monthly and quarterly visits as packages. Installing the stations is a one-time line, and extra treatments are optional lines. The customer chooses a package, adds any extras and signs on the page.

Yes. The contract's monthly lines become a recurring invoice when the work starts. Each invoice is issued and emailed on its date. When the customer chose automatic payment, each one is charged to their saved card. You can pause the schedule, change its lines or end it.

Yes. You record a bank transfer, a cheque or cash against the invoice by hand. Payment reminders can go out until the invoice is paid.

Yes. Each invoice has a payment link. The invoice's page shows it, so you can send it by text. The customer pays by card on their own phone. The payment is recorded on the invoice.

Magpie adds no fee. Stripe's processing fee is taken from each payment. The rest goes to your own Stripe account, and Stripe pays it out to your bank.

Yes. Invoicing has named tax rates, such as HST or VAT, each with a percentage. Each line uses one of them or no tax.

Yes. Each contract site is a To-do that repeats every month, in a List of contract visits. Its notes can say where each bait station is. Ticking it off schedules next month's visit. Today shows the sites due, in the order you drag them into.

Yes. A To-do can be assigned to the technician who goes. They get an email saying so, and its reminders go to them. Their To-dos page lists the sites assigned to them.

Yes. Staff Scheduling plans their shifts, and each site can be a location with its address. Shifts stay drafts until you publish the week. They then see their own shifts, with the address and your instructions.

Yes. Inventory keeps stock in pools, such as the store, Van 1 and Van 2. Loading a van is recorded as a move from the store. Stock used on a job comes off with a note. Every change is listed with who made it.

Yes. With Lots or batches on, each delivery of an item records its lot code. Expiry dates records when each delivery expires. The item's page lists each lot in each pool. Hold back keeps suspect stock from counting as usable.

Yes. Each item can have a minimum in each pool. Running low lists what is below it. Draft orders starts an order to each item's usual supplier. Receiving the delivery adds the stock to the pool.

Yes. Company Records files your company's documents by kind, such as an insurance certificate or a licence. A document with an expiry date is listed under Coming up. You are emailed 30 et 7 days before it expires.

Yes. Asset Tracker keeps each van and sprayer with its tag, serial number and condition. You can assign one to a technician, or check it out until a due date. Start maintenance records one in for repair.

Yes. You photograph each receipt on your phone, up to 10 MB each. Categories such as Fuel and Supplies total what each month cost.