Choosing Contact support now opens your conversation with Magpie support with the message box ready to type in. A green note at the start of the conversation says that it is your conversation with Magpie support and that only you and the Magpie team can read it.
The Magpie team is now told when you open the conversation, and your messages appear in their Chat as you send them.
If a link to a Chat conversation cannot be opened, Chat now says so instead of showing #general in its place.
In a direct message or support conversation, your own messages that run to more than one line now stay aligned to the right.