SMS meeting reminders

The SMS reminders section of Integrations (under Meetings) controls text reminders for meetings. Switch SMS reminders on, then choose under Reminder timing how long before the meeting the text is sent.

What attendees see

While reminders are on, the booking form on your meeting page has Text me a reminder with the timing you chose. An attendee who ticks it and enters a US or Canadian (+1) phone number will get one text before the meeting. The text names you and the meeting's time, and the attendee can reply STOP to stop text reminders.

A reminder is sent only when all of these are true:

• the attendee ticked the reminder when they booked, with a +1 number;
• reminders are still on when the reminder is due;
• the meeting has not been cancelled;
• fewer than 50 reminders have been sent this month.

Meetings booked while reminders were off, or without the tick, get no text. Turning reminders on later does not add them. The month's count includes only texts that were sent, and it starts again on the first day of each month.

A text is an extra reminder. If it fails, the meeting is not changed, and the attendee still has the confirmation email.

If the section is missing

The SMS reminders section appears only when text messaging has been set up for the site. If it is not on Integrations, reminders are not available to your account.

If reminders are on and attendees with +1 numbers who ticked the reminder receive nothing, Contact support.