Mail

Connect your domain to Mail, then give it mailboxes, aliases and a catch-all.

Mail receives and sends email at a domain you own, at addresses such as you@example.com. Connect the domain with records at its current DNS provider or with Magpie's nameservers, then add the addresses it receives at and choose who can open each mailbox.

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Connecting a domain

Mail needs a paid plan: Pro for Personal, or the Team plan for a team. A team admin adds the domain, and its page shows two ways to connect it. Nothing is copied or changed until one is chosen, and the other stays available until the domain is verified.

Records at its current DNS provider
Add a verification record and the MX, SPF, DKIM and DMARC records where the domain's DNS is managed now; its other records stay as they are. The domain's page lists each record with its value and whether Magpie finds it, and the domain is verified as soon as the verification record is found.
Magpie's nameservers
Magpie hosts all of the domain's DNS, including its website and every subdomain, and adds Mail's records itself. It first copies the existing records for you to check and confirm; a record missing from the copy will stop working after the change. Then set the two nameservers shown where the domain is registered.
SPF, DKIM and DMARC
Mail signs each message it sends with the domain's DKIM key, and the mail services that receive it check the domain's SPF, DKIM and DMARC records. The SPF value Magpie shows includes the entries of an SPF record the domain already has. DMARC is optional.
A domain already in DNS
Adding a domain that is already in DNS turns Mail on for it and keeps its setup; if Magpie hosts its DNS, Mail's records are added to it automatically.

Moving incoming mail from another provider

Mail keeps arriving at the current provider until the domain's MX record changes, so the mailboxes can be ready first.

  1. Add the mailboxes first

    Add the addresses the domain uses while mail still arrives at the previous provider.

  2. With records at the current provider

    Replace the domain's MX record at that provider last.

  3. With Magpie's nameservers

    The domain's existing MX records are copied and stay in place after the nameserver change. Choose Move mail to Magpie on the domain's page when the mailboxes are ready.

  4. After the move

    New mail will arrive in Magpie. Messages already at the previous provider stay there.

Mailboxes, aliases and common addresses

Addresses lists what each verified domain receives at. An address delivers to a new mailbox of its own or to a mailbox the domain already has.

Mailbox
An address with its own Inbox, where its messages are read and sent from. Each mailbox has 5 GB of storage, and its row on Addresses shows how much it uses.
Alias
An address that delivers to one or more of the domain's mailboxes, so one address, such as hello@, can reach several people. Each of those mailboxes can also send from the alias.
Common addresses
Add common addresses adds role addresses such as postmaster@, abuse@, webmaster@, info@ and support@ as aliases in one step. postmaster@ and abuse@ start ticked, because mail servers expect them at every domain.
Suspend or remove
A suspended mailbox keeps its messages but does not receive or send mail. A mailbox can be removed once it holds no messages.

Any other address (catch-all)

Any other address sets what happens to mail sent to an address the domain does not list: a team admin chooses a mailbox to deliver it to, or Refuse it. A listed address always delivers where it is set to. A catch-all also receives spam sent to made-up addresses.

While the catch-all delivers to a mailbox, an address can be set to Nobody so that its mail is refused instead. Mail sent to a suspended mailbox or address is refused too, and mail sent to a removed address goes to the catch-all.

Who can open each mailbox

In Personal, every mailbox is yours. In a team, a new mailbox opens for every member, for a shared address such as help@. Its messages, folders, stars and read status belong to the mailbox, so every member who opens it sees the same ones.

A team admin can make a shared mailbox private to one member. It then opens only for that member, team admins included: admins see its address and storage, not its messages. Only that member can share it again or give it to another member. If they leave the team, a team admin can give the mailbox to someone else or share it.

Members who can edit the team's records add addresses and choose where aliases deliver. Team admins add and connect domains, set the catch-all, and suspend and remove addresses.

DNS and websites at the domain

The domain's page says where its DNS is hosted and lists every website, Store or Link-In-Bio List at an address under the domain. Once Magpie hosts the domain, all of its records are changed on its page in DNS, where you can add, edit and check them, see their history and download the zone file.

Add your domain to Mail.

Create a Magpie account, choose Pro for Personal or the Team plan for a team, then add your domain under Mail.

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