Add staff and set appointment hours
Choose team members for appointments and set when customers can book them.
Open Appointments → Staff. The first section lists every team member who can use Appointments, with a switch for whether they accept appointments. Someone who is not in the list has to join the team first (Create and manage a team); a member limited to some areas needs Appointments among them (Choose the areas a member can use).
Switching someone on gives them hours of 9 AM to 5 PM, Monday to Friday, if they have none yet, and adds them to any service with nobody assigned. Switching someone off also takes them off their services. Someone with future appointments stays on until those are completed or cancelled, and at least one person always stays on.
Each person accepting appointments then has a section of their own:
- Its title is the name customers see on the booking page. Click it to change it; clear it to use the account name again.
- Services names what customers can book with them. A person is bookable for a service only once they are chosen on that service; see Add and edit appointment services.
- One row per day of the week shows their hours. Click a day and type hours such as 9–5 or 8:30am–6pm, or Closed. Each day has one open range, in the time zone on Booking Page.
Magpie checks the person's Calendar events and confirmed appointments before showing a time, so an event they created or answered Going to blocks that time. Private Calendar event details are not shown on the booking page. Anyone available shows each start time once; Magpie assigns the first eligible staff member who is free when the customer books.
For setup, see Set up Appointments. For a scheduling problem, Contact support.
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