Who can work in Store

Team admins can do everything in Store. Any other member of the team can be given permissions one at a time in Store settings › Who can work in Store:

• See orders: open orders, their customers and history, and print packing slips.
• Ship and edit orders: add shipments, change addresses, tags and notes, record sales made by hand, and handle returns without refunding. Includes See orders.
• Refund and cancel orders: refund orders, close returns with a refund, and cancel unpaid orders. Includes See orders.
• Manage products: products, options, prices, images and collections.
• Manage stock: stock counts, received stock, suppliers and purchase orders.
• Manage discounts: discounts and gift cards.
• Manage customers: customer records.
• See reports: Store reports, including costs and margins.
• Manage shipping: shipping zones and methods.
• Manage Store settings: the Store's name, policies, notifications and checkout settings.
• Sell in person: use Sell in the Magpie app to record sales, email receipts, and open and close registers. See Selling in person.

The payment account, payouts and this page are for admins only.

The assistant on Dashboard uses the same permissions: a member without Manage customers cannot ask it about customers, for example.

The Magpie app uses them too. A member with any Store permission can open Store in the app, which lists only the parts their permissions cover, such as orders, products, shipping, settings, a stock count, gift cards or wholesale requests. A member with only Manage stock sees Stock count, locations and transfers. Payment setup and publishing the Store stay with admins.

A member who can manage products but not stock sees stock counts on a product without being able to change them, on the website and in the Magpie app.

A member with Manage Store settings can change the Store's name, address, description, images, contact details, notifications and policies. Payment methods, tax, Who can work in Store, webhooks and the custom domain stay with admins and are not shown to members. Settings search lists Store settings for admins only.

A member can use their permissions only while Team access lets them use Store. Narrowing a member to other areas, or putting them on leave, stops their Store permissions until that changes; the permissions are kept. Until then, Who can work in Store does not list them.

If a member with a permission is refused, check Team access for that member. If Store is one of their areas, Contact support.