Music shops

Instruments and strings sell online and at the counter. Lessons, rentals and repairs are booked, tracked and billed.

The shop, its teachers and its repair bench work in one Magpie team.

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Cedar Note Music’s Store products: an acoustic guitar, a used ukulele with a stock of one, a student violin outfit, guitar strings and a cajon, each with its picture, whether it is live, its stock and its price.

This combination of six Magpie areas fits a music shop.

Store
Store sells instruments, strings and accessories online and at the counter.
Appointments
Appointments books lessons with each teacher, and repair drop-offs at the bench.
Asset Tracker
Asset Tracker records each rental instrument, who has it and when it is due back.
Inventory
Inventory keeps the workshop's parts, such as pads, frets and pickups.
Invoicing
Invoicing bills repairs, and monthly lesson and rental fees.
Contacts
Contacts keeps each customer's instruments, lessons and repairs on one page.

Guitars, violins and strings sell online and at the counter, from one stock.

Store is the shop's online shop. A product can come in sizes and finishes, each with its own stock, SKU and barcode. A used instrument is a product with a stock of one.

A sale at the counter is recorded as an order, so the stock stays right. Online orders can be picked up at the shop.

Students book lessons with their teacher, and customers book a repair drop-off.

Appointments gives the shop a booking page. Each service has a length and price, such as a 30-minute guitar lesson. Customers choose a teacher and a free time.

Each teacher's weekly hours set the times on offer. A lesson room can be required too. The confirmation lets the customer reschedule or cancel.

Cedar Note Music’s booking page for a 30-minute guitar lesson, with the free start times with its two guitar teachers on the chosen day.

Each rental instrument is checked out to its student, with the day it is due back.

Asset Tracker lists every rental instrument, with its tag, serial number and condition. You check one out to the family's contact, with a due-back date.

Overdue lists the instruments not yet returned. At check-in, you record the condition. A crack or a missing bow stays in its history.

A rental violin in Cedar Note Music’s Asset Tracker, checked out to the Moreau family for the school year, with its serial number, condition and the history of earlier rentals.

The workshop's parts are counted, and each repair takes its parts out of stock.

Inventory keeps the parts you fit at the bench, such as pads, frets, saddles and pickups. Each part shows how many are usable, and which ones are low.

You take parts out with a reason and a note, such as the repair. A purchase order to a supplier brings them back up when it is received.

Cedar Note Music’s workshop parts in Inventory: saddles, nuts, pickups, pads and fret wire, with what is usable and the ones marked low.

Repairs are billed when the instrument is ready, and lessons and rentals every month.

Invoicing bills each repair or setup with its labour and parts. The invoice's note can tell the customer the instrument is ready to collect.

Monthly lessons and rentals are recurring invoices, issued on their date. Customers pay by card into the shop's own Stripe account, with no Magpie fee.

A repair invoice at Cedar Note Music for Ravi Kohli: a setup, a new bone nut and fret levelling on his acoustic guitar, each with HST.

Each customer's instruments, lessons and repairs are on their contact.

Contacts keeps a page for each customer or family. A pinned note holds an instrument's make and serial number. Their lessons, repairs and invoices appear in its history.

A follow-up sets the day to call, such as when a part arrives for a repair. The follow-ups list shows what is overdue, due today and coming up.

Five more areas cover recitals, the rota, newsletters, posts and the books.

Calendar
Calendar lists recitals and workshops, with RSVPs up to a capacity.
Staff Scheduling
Staff Scheduling plans the counter and workshop shifts each week.
Newsletter
Newsletter tells subscribers about new stock, recitals and workshops.
Social Media
Social Media schedules posts about new arrivals and student recitals.
Accounting
Accounting keeps the books, with invoices, payments and sales already in them.

A student goes from a rented violin to weekly lessons and a recital.

Every rental, lesson and repair is on the family's contact.

  1. The rental

    A family rents a violin, checked out to their contact.

  2. The rental fee

    A recurring invoice bills the rental each month.

  3. The lessons

    The student books lessons with a teacher on the booking page.

  4. The strings

    Strings and rosin are ordered online and picked up at the shop.

  5. The repair

    A loose seam is booked in as a drop-off, and the parts come out of stock.

  6. The invoice

    The repair is billed with its parts, and paid by card.

  7. The recital

    The family answers Going to the recital on the shop's calendar.

Setting up takes five steps.

  1. Add your products

    You add instruments and accessories, with their sizes, finishes and stock. Help: Create products, options, and inventory.

  2. Publish your booking page

    You add lessons and repair drop-offs, and the teachers' hours. Help: Set up Appointments.

  3. List your rentals

    You add each rental instrument with its tag and serial number. Help: Track individual assets.

  4. Add your workshop parts

    You add the parts you keep at the bench, with their opening stock. Help: Keep track of stock.

  5. Connect Stripe

    You connect your Stripe account, so customers can pay by card. Help: Connect Stripe to receive money.

Plans

A shop with staff fits the Team plan, one price for up to 25 members. Bookings are unlimited on every plan.

On the free plan, you can create 5 invoices a month.

Magpie adds no fee to online sales or invoice payments. Stripe's processing fee is taken from each card payment. Prices are on the Pricing page.

Other shops and teachers have pages of their own.

Bookshops

A bookshop sells new books online and at the till, and runs author events.

Questions music shops ask

Can students book lessons online?

Yes. Your booking page lists each lesson with its length and price. The student chooses a teacher and a free time. They need only a name and an email address, and a phone number if they like.

Can I keep track of our rental instruments?

Yes. Each instrument is an asset with a tag, a serial number and a condition. You check it out to the family's contact with a due-back date. Overdue lists the late ones, and check-in records the condition.

Can I bill a rental or lessons every month?

Yes. A recurring invoice repeats its lines each month and is emailed on its date. A family can also sign a proposal with monthly lines. Each invoice can then be charged to their saved card.

Can customers book a time to drop off a repair?

Yes. A short service, such as a ten-minute drop-off, goes on your booking page. You look at the instrument with them and agree the work.

Can I bill a repair with its parts?

Yes. The invoice has a line for the labour and one for each part. You take the parts out of Inventory with a note of the repair. The invoice's note can say the instrument is ready.

Can I sell a used guitar online?

Yes. It is a product with a stock of one and its own photos. Its condition goes in the description. Once it sells, it shows as sold out until you take it down.

Can I sell at the counter?

Yes. New order records a counter sale with how it was paid, and the stock goes down.

Can I take orders for an instrument on its way?

Yes. Sell when out of stock lets customers order it now, with an expected ship date. They pay when they order. A Pre-orders tab lists those orders until the stock arrives.

Can families RSVP to a recital?

Yes. A public calendar event takes Going or Not going, up to a capacity you set. The event's page says when it is full. Your calendar has a public page that lists your events.

Can I sell gift cards?

Yes. A gift card sells fixed amounts online. The buyer can have it emailed to someone on a date they choose. It pays for anything in your online shop.

What does Magpie take from card payments?

Magpie adds no fee to online sales or invoice payments. Stripe's processing fee is taken from each card payment. The rest goes to the shop's own Stripe account.

Bring the shop, the lessons and the bench together.

Create a Magpie account and add your first products.

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