Dog walkers and pet sitters
A dog walker takes the same dogs out each week, and sends owners updates.
Kennels, catteries and doggy daycare
Owners ask for a stay online, with the vaccination certificate attached. Every feed, walk and clean is ticked off, and the stay is billed by the night.
The kennel, its staff and its front desk work in one Magpie team.
Get started free
This combination of five Magpie areas fits a kennel or a cattery.
- Forms
- Forms takes each stay request, with the dates and the vaccination certificate.
- Contacts
- Contacts keeps each owner, with their pets' feeding and care notes pinned.
- Daily Operations
- Daily Operations runs the feeding, walking and cleaning rounds as checklists.
- Staff Scheduling
- Staff Scheduling plans who is in each day, weekends and holidays included.
- Invoicing
- Invoicing bills each stay by the night, and owners pay by card.
Owners ask for a stay online, with the dates and the vaccination certificate.
Forms builds your stay request, with date questions for drop-off and pickup. Owners upload the vaccination certificate as a PDF or a photo, and it stays private.
A question can show only when an earlier answer calls for it, such as medication. You are emailed each request, and mark it Reviewed once you reply.
Each owner's contact holds their pets' feeding, medication and vet details.
Contacts keeps a page for each owner, with their phone numbers and address. A pinned note holds each pet's feeding, medication and vet details.
A follow-up sets the day to call, such as before a vaccination runs out. Their invoices and notes are listed on the same page.
The feeding, walking and cleaning rounds are checklists, ticked off by whoever is on.
Daily Operations turns your routines into checklists at set times, such as the morning feed. A step can ask for a note or a photo when something is wrong.
A dog off its food can be an incident, with what to do and by whom. Handover notes carry over to the next shift.
You plan who is in each day, with weekends and holidays covered.
Staff Scheduling plans the week by position, such as kennel assistant and front desk. You publish it, and each person sees their own shifts.
Staff can swap shifts and ask for time off. You choose which requests wait for your decision. An open shift lets someone cover a holiday weekend.
Each stay is billed by the night, and owners pay by card.
Invoicing bills a stay with a line for the nights and one for each extra. Owners pay by card into your own Stripe account, with no Magpie fee.
A deposit paid at booking is recorded as a part payment. The invoice shows as partly paid until the rest is in.
Four more areas cover drop-offs, voice updates, gift cards and posts.
- Calendar
- Calendar keeps each drop-off and pickup on the team's calendar.
- Walkie Talkie
- Walkie Talkie sends an owner a voice or text update, in a conversation of their own.
- Store
- Store sells gift cards and treats online.
- Social Media
- Social Media schedules posts with pictures of the week's guests.
A stay goes from a request to a happy pickup and a paid invoice.
Everything about one owner and their pets stays on their contact.
The request
The owner asks for the dates, and uploads the vaccination certificate.
The reply
You confirm by email, and mark the request Reviewed.
The drop-off
Drop-off and pickup go on the team's calendar.
The stay
Feeds, walks and cleans are ticked off on each day's checklists.
The update
The owner hears how their dog is doing in Walkie Talkie.
The invoice
The stay is billed by the night, and the owner pays by card.
Setting up takes five steps.
Make your stay request
You add the dates, the pet questions and the certificate upload. Help: Build, publish, and share a form.
Set your rounds
You add the feeding, walking and cleaning routines, with their times. Help: Routines and checklists.
Plan the rota
You add your staff and their positions, and publish the week. Help: Plan and publish a staff schedule.
Set up invoices
You add your business details and your nightly rate. Help: Send and configure invoices.
Connect Stripe
You connect your Stripe account, so owners can pay by card. Help: Connect Stripe to receive money.
Plans
A kennel with staff fits the Team plan, one price for up to 25 members. On the free plan, you can create 5 invoices a month.
Magpie adds no fee to invoice payments. Stripe's processing fee is taken from each card payment. Prices are on the Pricing page.
Other pet businesses have pages of their own.
Pet shops and groomers
A pet shop sells food and toys, and books grooming appointments.
Questions kennels and catteries ask
Can owners ask for a stay online?
Yes. Your stay request asks for the drop-off and pickup dates and your questions about each pet. You are emailed each request with a link to it. You reply to the owner and mark it Reviewed.
Can owners send the vaccination certificate?
Yes. A file question takes a PDF or a photo, up to 10 MB. Uploaded files stay private to your team.
Where do we keep each pet's feeding and medication?
In a pinned note on the owner's contact, near the top of the page. A note can hold each pet's food, medication, vet and habits. Their invoices are listed on the same page.
Can staff tick off feeds, walks and cleans?
Yes. Each routine creates a checklist at the time you set, such as the morning feed. Staff tick each step on Today, and late or missed checklists are marked.
Can we note when a dog is off its food?
Yes. A step can ask for a note or a photo when it fails. It can also report an incident, which lists what to do and who does it.
Can we send owners updates during the stay?
Yes. Walkie Talkie sends an owner a voice or text message, in a conversation of their own. You invite them by email or with a link. They see that conversation and nothing else of yours.
Can we bill a stay by the night?
Yes. The invoice has a line for the nights at your nightly rate. Extras, such as a bath, are lines of their own. Owners pay by card from the invoice email.
Can we record a deposit?
Yes. You record a part payment on the invoice, with how it was paid. The invoice shows as partly paid until the balance is in.
Can we plan the weekend and holiday shifts?
Yes. You plan the week by position and publish it. An open shift lets anyone in that position take it. Staff can swap shifts and ask for time off.
Can we sell gift cards?
Yes. A gift card sells fixed amounts online. The buyer can have it emailed to someone on a date they choose. The holder spends it in your online shop.
What does Magpie take from payments?
Magpie adds no fee to invoice payments. Stripe's processing fee is taken from each card payment. The rest goes to your own Stripe account.
Take your next booking online.
Create a Magpie account and make your stay request.