Cleaning companies
A cleaning company plans its teams and checks each job.
B&Bs, guesthouses and vacation rental hosts
Every room is turned over with a checklist and photos. Your housekeepers see their shifts, and guests ask about a stay on your own website.
A guesthouse works in one Magpie team, and a host on their own in Personal. Guests use the website, forms and invoices you send.
Get started free
This combination of six Magpie areas fits a B&B, a guesthouse or a rental host.
- Websites
- Websites builds your own site, with the rooms and how to ask about a stay.
- Forms
- Forms takes stay requests, with the dates, the guests and the room.
- Invoicing
- Invoicing bills a direct booking, paid by card from the email.
- Contacts
- Contacts keeps each guest, with notes for their next stay.
- Daily Operations
- Daily Operations gives each changeover and inspection its checklist.
- Staff Scheduling
- Staff Scheduling plans housekeeping, breakfast and reception shifts.
Guests find your rooms on your own website, at your own domain.
Websites is Magpie's site editor. The site is built from sections, such as the rooms, breakfast and how to find you. You change the words by clicking them.
A button can open your stay request form. The site can be at your own domain.
Guests ask about a stay with the dates and the room they want.
Forms builds a stay request form, with questions such as the arrival date and the room. Every request comes into one list.
You get an email for each new request. You reply with what is free and the price.
A direct booking is billed on an invoice the guest pays by card.
Invoicing bills the stay, with the room, the nights and the tax. The guest pays by card from the invoice email.
Payments go to your own Stripe account, and Magpie adds no fee to them. A bank transfer can be recorded too.
Returning guests are remembered, with what they liked last time.
Contacts keeps each guest, with tags and notes, such as a quiet room. Each guest's page lists their invoices.
A follow-up becomes a To-do, such as sending the door code the day before.
Each changeover has a checklist, and a photo shows the room is ready.
Daily Operations gives a guesthouse its routines, such as opening, a housekeeping inspection and closing. A changeover checklist starts by hand when a room is vacated.
A step can ask for a photo, a yes or no, or a pass or fail. Notes for the next shift and reported problems stay on the day's page.
Your housekeepers see their own shifts, and swap them with each other.
Staff Scheduling plans the week, with positions such as housekeeping, breakfast and reception. Each person you invite sees their own shifts.
They can ask for time off, or swap a shift with a colleague. An open shift waits for someone to take it.
Six more areas cover the wifi, the house guide, supplies, email, the books and posts.
- QR Codes
- QR Codes puts the wifi details or the house guide on a card in each room.
- Documents
- Documents holds the house guide, shared by a link anyone can read.
- Inventory
- Inventory counts linen, toiletries and breakfast supplies, and starts each order.
- Mail gives the front desk a shared mailbox at your own domain.
- Accounting
- Accounting keeps the books, with invoice payments posted automatically.
- Social Media
- Social Media posts a free midweek room to Bluesky, Mastodon and LinkedIn.
A stay goes from a request on your website to the room ready again.
The request
A guest asks about three nights on your website's form.
The booking
You reply, and send the invoice for the stay.
Before arrival
A follow-up reminds you to send the door code.
The changeover
Housekeeping works through the room's checklist, with a photo at the end.
Next time
A note on the guest's record says they liked the sea view.
Setting up takes four steps.
Set up Daily Operations
You choose Hospitality, and keep the routines you want. Help: Routines and checklists.
Add your staff
You add each person and invite them to their shifts. Help: Add staff and invite them to see their shifts.
Build the website
You start from the starter design. Help: Build and publish a website.
Connect Stripe
Guests can then pay invoices by card. Help: Connect Stripe to receive money.
Plans
A host on their own fits Pro, in Personal. A guesthouse fits the Team plan, with each member of staff who works shifts a member. Guests are not added to it.
Mail at your own domain is on paid plans. Magpie adds no fee to invoice payments. Stripe's processing fee is taken from each card payment. Prices are on the Pricing page.
Other businesses that look after guests have pages of their own.
Coffee shops and cafés
A coffee shop runs its checks, its rota and its stock.
Tour guides and outdoor adventure companies
A tour or outdoor company runs departures and its gear.
Questions B&Bs, guesthouses and hosts ask
Can housekeeping take a photo when a room is ready?
Yes. A checklist step can ask for a photo. The finished checklist keeps it, with who did it and when.
Can I run a changeover checklist whenever a guest leaves?
Yes. A routine can run only when started by hand. Housekeeping starts the room's checklist when it is vacated.
Can I look after more than one property?
Yes. Each property can be a location in Daily Operations, with its own hours and checklists.
Can guests ask about a stay on my website?
Yes. A stay request form asks for the dates, the number of guests and the room. You get an email for each request.
Can guests pay for a direct booking by card?
Yes. The invoice email has a button to pay by card, through your own Stripe account. Magpie adds no fee to it.
Can I put the wifi password on a card in each room?
Yes. QR Codes makes a Wi-Fi code, so a phone that scans it can join the network. You download it to print.
Can I keep notes on returning guests?
Yes. Each guest's contact keeps notes, tags and follow-ups. Their page lists their invoices too.
Can cleaners swap shifts?
Yes. A cleaner can propose a swap, and the colleague accepts or declines. You choose whether a swap also needs your approval.
Can I keep track of linen and toiletries?
Yes. Inventory counts them in each place you keep them, and lists what is running low. An order to your supplier starts from that list.
Set up your guesthouse in Magpie.
Create a Magpie account, and make a team if staff are joining you.