Food banks and community pantries

Every donation is counted in, with the date it must be used by. Volunteers see their shifts, and the fridges are checked every day.

The staff and regular volunteers work in one Magpie team. Households, referrers and donors use the forms and pages you publish.

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Eastgate Food Bank’s stock list: tins, cereal, nappies and pasta, each with its code, tags, category and usable stock, with the items running low marked.

This combination of six Magpie areas fits a food bank or community pantry.

Inventory
Inventory counts what comes in and goes out, with each delivery's date.
Daily Operations
Daily Operations schedules the fridge readings and the opening checks.
Staff Scheduling
Staff Scheduling plans the volunteers' shifts.
Forms
Forms takes referrals and sign-ups from volunteers.
Newsletter
Newsletter tells donors and volunteers what is needed.
Supporters
Supporters takes monthly support, with a public page.

You know what is on the shelves, and what is running low.

Inventory counts tins, pasta, nappies and the rest in each place they are kept. A supermarket's drop-off is recorded as a delivery. An item can keep each delivery's use-by date.

Running low lists what is below the level you set. Food past its date is recorded as waste, with the reason.

The fridges and freezers are checked on time, and a bad reading is followed up.

Daily Operations gives each session its checks, such as opening, the fridge round and closing. Each reading is kept with who took it.

A reading outside its range opens an incident, with what to do. You set each fridge's limits.

Eastgate Food Bank’s fridge and freezer round, completed and checked: readings for two fridges, the chest freezer and the chilled donations shelf, all within their limits.

Volunteers see their own shifts, and an open shift waits for someone.

Staff Scheduling plans each session, with positions such as warehouse, distribution and driver. Each volunteer you invite sees their own shifts.

An open shift waits for someone to take it. Volunteers can swap a shift or say when they cannot come.

Eastgate Food Bank’s volunteer rota for the week in Staff Scheduling: warehouse, distribution and driver shifts on its session days, with time off marked and an open Saturday driver shift.

Referral agencies send households to you on one form.

Forms builds a referral form with your questions, such as household size and dietary needs. Every referral comes into one list.

You get an email for each new one. A second form can take volunteer sign-ups.

The Form builder with Eastgate Food Bank’s referral form for agencies: a note on who can refer, then questions for the agency, the referrer’s email, the household’s name and how many adults and children it has.

Donors and volunteers hear what is needed this week.

Newsletter keeps your mailing list, with double opt-in on its sign-up page. A list can be brought in from a CSV file.

You write each issue, send yourself a test and schedule it. A sent issue has a web copy, which can start a social media post.

Eastgate Food Bank’s newsletter in the composer: its subject, preview text and Markdown text about this month’s numbers, what is running low and a call for drivers.

Supporters give every month, and see where it goes.

Supporters gives the food bank a public page, with a free tier and monthly paid tiers. Payments go to your own Stripe account.

Posts can go to everyone or to paying supporters, such as a month's numbers. A post can hold photos, a video or a poll.

Eastgate Food Bank’s supporters page: what monthly support pays for, then a free tier and three monthly tiers, each with what it pays for and how many give.

Six more areas cover partners, the books, vans, appeals, posters and the website.

Contacts
Contacts keeps referral agencies, donors and suppliers, with follow-ups.
Accounting
Accounting keeps the books, with supporters' payments posted automatically.
Asset Tracker
Asset Tracker keeps the van, the freezers and the trolleys, with their maintenance.
Social Media
Social Media posts the week's appeal to Bluesky, Mastodon and LinkedIn.
QR Codes
QR Codes puts the volunteer form on a poster at each collection point.
Websites
Websites builds your site, with opening times and how to get a referral.

A week goes from a supermarket drop-off to parcels handed out.

  1. The drop-off

    The supermarket's surplus is counted in, with its dates.

  2. The appeal

    The newsletter asks for what is running low.

  3. The referrals

    Agencies send households on the form.

  4. The session

    Volunteers on the rota open up and check the fridges.

  5. The parcels

    What goes out is taken out of stock.

Setting up takes four steps.

  1. Add what you stock

    You turn on dates for the items that need them. Help: Keep track of stock.

  2. Add the fridges

    You set each one's limits. Help: Record temperatures.

  3. Invite the regular volunteers

    They then see their shifts. Help: Add staff and invite them to see their shifts.

  4. Build the referral form

    You choose its questions. Help: Build, publish, and share a form.

Plans

A food bank fits the Team plan, with each person who sees their shifts a member. Households, referrers and donors are not added to it.

Magpie's fee on supporters' payments is 3%. Stripe's processing fee is taken from each card payment. Prices are on the Pricing page.

Other groups that serve their community have pages of their own.

Questions food banks ask

Can we record what each donation brought in?

Yes. A donation is recorded as a delivery, with each item and quantity. An item can keep each delivery's date.

Can we see what is running low?

Yes. Each item can have a minimum in each place. Running low lists everything below it.

Can we record food that has to be thrown away?

Yes. Waste records it with a reason, such as expired or damaged. History lists each change.

Can volunteers see when they are on?

Yes. Each volunteer you invite sees their own shifts once the rota is published. They can swap a shift or take an open one.

Can we log fridge temperatures?

Yes. Each fridge has its limits, and each reading keeps who took it. A reading out of range opens an incident.

Can agencies refer households online?

Yes. A referral form asks your questions, and you get an email for each referral. Every referral comes into one list you can export.

Can people support us every month?

Yes. Supporters gives you a page with monthly paid tiers. Supporters change their card or cancel themselves.

Set up your food bank in Magpie.

Create a Magpie account and make a team for the food bank.

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