Landlords and small property managers

Tenants send repair requests on a form, and each one is tracked until it is fixed. Rent invoices go out every month, and leases are signed online.

A landlord working alone uses Magpie in Personal. A small management company works in one Magpie team.

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Maple & Stone Homes’ repair request form, with its instructions and a filled-in request about a leaking kitchen tap in flat 3B, sent to the Repairs project.

This combination of six Magpie areas fits a landlord.

Issues
Issues takes tenants' repair requests on a form, and tracks each to done.
Invoicing
Invoicing sends each tenant's rent invoice every month.
Contacts
Contacts keeps tenants, applicants and contractors, with follow-ups.
E-Signatures
E-Signatures sends your lease for signature, with a certificate.
Asset Tracker
Asset Tracker keeps appliances and keys, and who has them.
Accounting
Accounting keeps the books, with rent payments posted automatically.

Tenants send repair requests on a form, and each one is tracked until it is fixed.

Issues takes requests from a form, with the tenant's email, into Triage. You accept each one into a project, such as Repairs, with a priority.

Each request has its own status, assignee and due date. Labels can name the building.

Each tenant's rent invoice goes out every month.

Invoicing repeats a tenant's rent and parking as a recurring invoice. It is issued and emailed on its date. Tenants pay by card from the email.

Payments go into your own Stripe account, with no Magpie fee. A payment by bank transfer can be recorded on the invoice.

Maple & Stone Homes’ November rent invoice for flat 3B in the editor: the month’s rent and parking, with the tenant, the issue date and the due date.

Every tenant, applicant and contractor has a record, with the next follow-up.

Contacts keeps each person with their flat or company, tags and notes. A follow-up is a To-do with a date, such as a lease renewal.

A tenant's invoices and signed documents show on their page.

Maple & Stone Homes’ contact list: tenants with their building, and the plumber and electrician, each with tags, email, phone, last contacted date and next follow-up.

Your lease goes out for signature, and comes back with a certificate.

E-Signatures sends your own lease PDF, with fields placed for each signer. A starter keeps the lease, so the next one needs only names and emails.

Reminders go out every 3 or 7 days. Everyone gets the signed PDF and a certificate of completion.

Keys and appliances are on record, with who has them.

Asset Tracker keeps each appliance and set of keys with its location and condition. Purchase and warranty details are seen by admins only.

You sign keys out to a contractor with a due date. Overdue keys have their own list.

The spare keys for 14 Elm Court in Maple & Stone Homes’ Asset Tracker: checked out to the plumber and due back on Wednesday, with their tag, location and condition, then their notes and history.

The books keep themselves as rent comes in.

Accounting keeps double-entry books, with invoice payments and Stripe payouts posted automatically. Bank statements import as CSV files.

The profit and loss, balance sheet and cash flow are ready when your accountant asks. Check the rules where you file.

Maple & Stone Homes’ profit and loss in Accounting for the last quarter against the one before: rental, parking and laundry income, and the total.

Five more areas cover repair costs, inspections, applications, private papers and email.

Expenses
Expenses records each repair bill with its receipt, by building.
Calendar
Calendar holds inspections and viewings.
Forms
Forms takes rental applications, with the questions you choose.
Secure Files
Secure Files keeps signed leases and IDs encrypted, in your own account.
Mail
Mail gives your domain a mailbox such as repairs@.

A repair goes from a tenant's form to a fixed tap.

  1. The request

    The tenant reports the leak on your form.

  2. Triage

    You accept it into Repairs, with a priority.

  3. The contractor

    The plumber signs out the building's keys.

  4. The bill

    The plumber's invoice goes into Expenses, against the building.

  5. Done

    The request is closed, and a follow-up checks with the tenant.

Setting up takes four steps.

  1. Turn on the repair form

    You choose the project its requests go to. Help: Triage and public issue forms.

  2. Add your tenants

    You add each tenant as a contact. Help: Keep a contact list.

  3. Set up the rent

    You make each tenant's first invoice repeat each month. Help: Recurring invoices.

  4. Make a lease starter

    You place the signers' fields on your lease once. Help: Signing starters.

Plans

A landlord working alone fits Pro, for your own work in Personal. A management company with staff fits the Team plan.

Tenants who send requests, pay or sign are not added to your team. Magpie adds no fee to rent payments, and Stripe's processing fee applies to each card payment. Prices are on the Pricing page.

Other people who look after buildings have pages of their own.

Questions landlords ask

Can tenants report repairs online?

Yes. A repair form takes the title, the details and the tenant's email. Each request waits in Triage until you accept it.

Can I see every open repair at a glance?

Yes. A saved view lists the open requests, with their status, assignee and due date. Labels can name each building.

Can rent be invoiced automatically?

Yes. A recurring invoice repeats each tenant's rent every month and emails it on its date. Tenants pay by card from the email.

Can tenants sign the lease online?

Yes. E-Signatures sends your lease PDF with the signers' fields placed. Everyone gets the signed PDF and a certificate of completion.

Can I keep track of keys?

Yes. You sign each set of keys out to a contractor, with a due date. Overdue keys have their own list.

Can I keep the books here?

Yes. Accounting keeps double-entry books, with rent payments and Stripe payouts posted automatically. An accountant can be invited as a guest.

Can I take rental applications?

Yes. A form asks the questions you choose, with file uploads for documents. Every application comes into one list.

Look after your buildings with Magpie.

Create a Magpie account and turn on your repair form.

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