Tour guides and outdoor adventure companies

Each boat, bike and helmet has its own record, and you know who has it. Departures fill on your calendar, and every guest signs the waiver.

The guides and the office work in one Magpie team. Guests use the departure pages, forms and waivers you send.

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A double sea kayak’s record in Asset Tracker: checked out to a scout leader and due back today, with its tag, serial number, condition, location and what comes with it.

This combination of six Magpie areas fits a tour or outdoor company.

Calendar
Calendar lists your departures, with places up to the number of boats.
Forms
Forms takes bookings and payment for a trip.
E-Signatures
E-Signatures sends each guest the waiver to sign.
Staff Scheduling
Staff Scheduling plans the guides' shifts.
Daily Operations
Daily Operations gives each trip its kit check before it leaves.
Asset Tracker
Asset Tracker keeps each boat, bike and helmet, and who has it.

Departures go on your public calendar, and places stop at the number of boats.

Calendar lists each departure with its time, the meeting point and what to bring. People choose Going on its page, and RSVPs stop at the capacity you set.

The page can show how many are going. You see every reply, with the guest's email address.

Event RSVPs in Calendar

Gull Harbour Kayaks’ Calendar with a sunset paddle’s details open: anyone can find it on the public calendar, it takes RSVPs up to 12 places, and the page shows how many are going.

Guests book a trip and pay for it on one form.

Forms builds a booking form with your questions, such as paddling experience and medical needs. A paid form takes the trip's price by card, through Stripe.

Each form has one price, so each trip has its own. You close a departure's form when it is full.

Responses and payments in Forms

The Form builder with Gull Harbour Kayaks’ day trip booking form: the trip’s date and price, then questions for a name, an email, a phone number and how much paddling each guest has done.

Every guest signs the waiver before they get in a boat.

E-Signatures keeps your waiver as a signing starter, with its fields already placed. Each guest's request takes only their name and email address.

You see who has signed, and reminders go to anyone who has not. Each signed waiver comes with a certificate of completion.

Starters in E-Signatures

Your guides see their own trips, and swap them with each other.

Staff Scheduling plans the week, with positions such as lead guide, assistant guide and the shop. Each guide you invite sees their own shifts.

They can ask for time off or swap a shift with a colleague. An open shift waits for a guide to take it.

Planning shifts in Staff Scheduling

Gull Harbour Kayaks’ rota for the week in Staff Scheduling: each person’s lead guide, assistant and shop shifts with their hours, time off marked, and an open Saturday shift for an assistant.

Each trip's kit is checked before it leaves the shed.

Daily Operations gives each trip a kit check, started by hand when the group arrives. A step can ask for a pass or fail, a number or a photo.

A failed step can report a problem, such as a frayed rudder cable. Notes for the next guide stay on the day's page.

Routines and checklists in Daily Operations

Gull Harbour Kayaks’ Daily Operations for today at the boat shed: the hours and your shift, a high-priority problem with a kayak’s rudder cable, notes from earlier shifts about the wind and new buoyancy aids, and the opening done.

You know where each boat and bike is, and when it is due back.

Asset Tracker keeps each kayak, bike and helmet, with its serial number, condition and photos. A boat out with a group or a guide is checked out, with a due date.

What is overdue has its own list. A boat in for repair is marked as in maintenance until it is fixed.

Checkouts in Asset Tracker

Six more areas cover private tours, the website, the shop, posts, guests and invoices.

Appointments
Appointments takes private tour bookings, with a guide and a free time.
Websites
Websites builds your site, with the trips and how to book.
Store
Store sells gift cards, maps and merch online.
Social Media
Social Media posts the week's trips to Bluesky, Mastodon and LinkedIn.
Contacts
Contacts keeps returning guests, schools and groups, with follow-ups.
Invoicing
Invoicing bills a school or a company for a group trip.

A trip goes from a departure on your calendar to the boats back on the rack.

  1. The departure

    The trip goes on your public calendar.

  2. The booking

    Guests book and pay on the trip's form.

  3. The waiver

    Each guest signs it before the day.

  4. The kit check

    The lead guide works through the checklist at the shed.

  5. Back on the rack

    Each boat is checked in, with its condition.

Setting up takes four steps.

  1. Add the boats and bikes

    You can import them from a CSV file. Help: Track individual assets.

  2. Make the waiver a starter

    You place its fields once. Help: Signing starters.

  3. Connect Stripe

    Guests can then pay on your booking forms. Help: Connect Stripe to receive money.

  4. Add the first departure

    You set its places and turn on RSVPs. Help: Create public and private calendar events.

Plans

A company fits the Team plan, with each guide who sees their shifts a member. Guests are not added to it. A guide on their own fits Pro, in Personal.

Magpie's fee on a paid Form is 1% of each payment. Shop sales and invoice payments carry no Magpie fee. Stripe's processing fee is taken from each card payment. Prices are on the Pricing page.

Prices are on the Pricing page

Other businesses that get people outdoors have pages of their own.

Questions tour and outdoor companies ask

Can guests pay when they book a trip?

Yes. A paid form takes the trip's price by card, through Stripe, into your own account. Each form has one price, so each trip has its own form.

Can a departure stop taking bookings when it is full?

Yes. A departure's RSVPs stop at the capacity you set. Its page then says it is full. A paid form is closed by you when the trip is full.

Can every guest sign a waiver?

Yes. Your waiver is a signing starter, so each guest's request needs only their name and email. Reminders go to anyone who has not signed.

Can I see which boats are out, and with whom?

Yes. Each boat shows who has it checked out and when it is due back. Overdue boats have their own list.

Can I record damage when a bike comes back?

Yes. Checking it in records its condition, with notes. A damaged bike can be marked as in maintenance until it is repaired.

Can guides check the kit before each trip?

Yes. A kit check runs when a guide starts it. Its steps can ask for a pass or fail, or a photo. A failed step can report a problem.

Can guides swap trips with each other?

Yes. A guide proposes a swap, and the colleague accepts or declines. You choose whether a swap also needs your approval.

Can people book a private tour?

Yes. Appointments takes private tour bookings on your booking page, with a guide and a free time. Guests can reschedule or cancel from their confirmation email.

Can I sell gift cards?

Yes. Store sells gift cards by email, in the amounts you choose. A gift card pays for orders in your online shop.

Set up your tour company in Magpie.

Create a Magpie account and make a team for the company.

Create account